Current Job Vacancies

Contact Centre Agent - Uddingston

Our client has been established in Uddingston since 1995 and since then has gone from strength to strength. Operating from a purpose-built contact centre in Uddingston they are an independent intermediary, specialising in general insurance.

They are very focused on providing a high quality of service to their customers across the U.K. and are very committed to training and the development of their staff.

We are looking to recruit full-time permanent Contact Centre Agents, main duties and responsibilities will include:

  • Outbound telephone calls
  • Working to daily / weekly targets
  • Working from a script
  • Updating the PC system
  • In return our client is offering a very attractive package:

  • Starting salary of £12,750
  • Dayshift hours of 8am - 4pm Monday - Friday
  • Backshift hours of 1.15pm - 8.45pm Monday - Thursday, 12.15pm - 8.15pm Friday and 9am - 1pm Saturday
  • Facilities on-site include: Gym, Masseur, Chill Room, Creche, Canteen and Concierge to name only a few of the benefits
  • When meeting target consistently the opportunity of promotion with very attractive salary & possibility of company car
  • You should have either contact centre, sales or retail experience and be PC literate.

    Transport desirable based on client's location, however not essential.

    Apply now


    Mail Room Clerk

    Our client is the UK's leading Funeral Plan Provider, with an office in Bearsden. Due to excess workload they are looking for a mailroom clerk.

    Your main duties and responsibilites will include:

  • Distribution of mail at various times throughout the day
  • General filing
  • Liaise with internal departments
  • Outgoing mail
  • Recording of information
  • This position starts immediately. You should be fit and healthy as the building has 3 floors within and job is physically demanding.

    Start date - Immediate

    Hours of work - 9am - 5pm Monday to Friday

    Location - Bearsden, across from train station

    Salary - £neg

    Apply now


    Inbound Call Agent

    Our client is the UK's leading funeral plan provider and looking for a temporary to join their team and cover a maternity leave. This is not a Contact Centre environment, but a small office environment where teamwork is of paramount importance.

    Your main duties and responsibilities will include:

  • Handling inbound calls from a freephone telephone number
  • Asking key questions with tact to extract the required information
  • Liaising with contractors
  • Dealing with general enquiries
  • Providing product information when required
  • General administration
  • Updating the PC system with call information
  • The office is based within the heart of Bearsden and the team are all very friendly and have been there for several years.

    Start date - Immediate

    Hours of work - 9am - 5pm Monday to Friday

    Salary - £neg

    Location - directly across from the train station

    Apply now


    Outbound Researcher

    Our client is based in Dalmarnock, Glasgow and looking for someone to join their team and work on a new project. This position is temporary leading to permanent.

    The product is cost effective and will have an immediate impact on any business' profile, therefore there should not be too much resistance.

    Main duties and responsibilities will include:

  • Selling concept of product to business' within U.K.
  • Working from existing database, which is up-to-date
  • Monitoring call ratio's on daily / weekly basis
  • Follow-up calls and documentation
  • Administration for sales
  • The working environment is a small contact centre. You must be a determined and resilient individual who can work on your own initiative as well as work well in a team environment.

    Salary - depending on experience

    Location - Dalmarnock, train station very close-by

    Start date - Immediate

    Apply now


    Researcher / Telemarketing Executive

    Our client is focussed on the design and manufacture of quality office furniture and based in Glasgow. They are looking for a Researcher / Telemarketing Executive to join their busy team.

    Main duties and responsibilities will include:

  • Working closely with the direct field sales team
  • Researching for new business opportunities
  • Securing appointments, working to a weekly target
  • Account Management
  • Problem solving
  • General administration
  • You do not need to have a sales background, however building relationships with clients is of paramount importance.. This position is based within an office environment.

    Salary - between £12k - £14k with bonus incentive scheme

    Hours of work - Monday / Friday 9am - 5pm

    Holidays - standard 20 days per year + statutory days

    Location - Kinning Park, Glasgow

    Start date - Immediately

    Apply now


    Call Centre Team Leader

    Our client is looking for for a highly motivated individual to join the management team and establish and develop a Team of call centre advisors.

    Role:
    Team Leader / Senior Team Leader

    Salary:
    Team Leader £16k + £2k bonus
    Senior Team Leader £18k + £2k bonus

    Job Description:
    To deliver the following:

  • Motivation and inspiration of Call Centre Advisors.
  • Achieve sales monitoring and coaching targets within your Team.
  • Drive performance within your Team to achieve campaign/client specific targets.
  • Managing the resource within a campaign.
  • Completing advisor one to ones and development plans.
  • Monitor quality and compliance within your campaign.
  • Achieve all KPI targets set by clients and liase with Account Managers.
  • Requirements:
    Candidates must be able to demonstrate a successful track record in outbound telesales.
    Team Leaders must have a minimum service of one year in an outbound telesales environment.
    Senior Team Leaders must have a minimum of two years service in an outbound sales environment with advanced people management skills.

    Apply now


    Part-Time Site Secretary

    Our client is looking for an experienced Secretary who can work 4 hours per day and can work on a New Build Construction Site in Cambuslang.

    Main duties will include:

  • Administration
  • Copy typing of Minutes of Meetings / Letters
  • Filing
  • Answering of telephone
  • The 4-hours during the can be flexible and suit your circumstances. You will be based in a Portacabin which is fully set-up as an Office.

    Salary - Negotiable depending on experience

    Location - Cambuslang

    Hours - flexible

    Start date - IMMEDIATELY!

    Apply now


    Contact Centre Agents

    Full-time Opportunities

    Salary - £6.66 per hour including holiday pay

    Our client in Bellshill is looking for Full-Time Contact Centre Agents to work within their Contact Centre. Full product training programme and support is provided. You should have worked within a Contact Centre previously, however individuals from a Retail environment will also be considered. You must have outstanding customer relationship skills and be PC literate.

    Main duties will include:

    • Taking inbound calls from customers
    • Problem solving skills to identify a solution
    • Working to call time targets
    • Updating the system accordingly with information

    This is a fantastic opportunity for someone who is looking to work within a lively Contact Centre and enjoys interaction with colleagues. Job stability is offered with this position as the Client has expanded dramatically over the past 12 months.

    Hours of work:

    • F.T. - anything from 8am - 8pm

    We are also looking for agents who can work part-time hours either A.M. or P.M

    Location - Bellshill, transport desirable

    Apply now


    Credit Controller - Glasgow Area

    Part-Time Position

    Our client is looking to expand their Accounts Team by bringing in a Credit Controller to work on a part-time basis, hours can be flexible.

    Main duties and responsibilities include:

    • The collection of monies via telephone contact and written communication
    • Reconciliation of invoices using Sage Line 50 (experience essential)
    • Establishing and developing relationships with Clients in order to resolve any queries effectively
    • Minimising bad debt and reducing old debt, working to key performance targets set weekly / monthly

    You should have at least 2 years + experience working in this environment.

    You should be able to work on your own initiative however still be a team player who will work overall to the benefit of the business. Excellent communication skills are required for this position.

    Location - Glasgow City Centre

    Salary - Negotiable depending on experience

    Start date - Negotiable

    Apply now


    Outbound Sales Agent - City Centre

    Our client is a young rapidly growing business which is looking to recruit individuals who want the chance to get in on the ground floor of a new opportunity. This new financial services organisation based in the city centre, brings 20 years of experience to a challenging field which requires business-minded, sales driven, intelligent leaders to build a strategic business.

    Click Here for More Info


    Contractor Invoicing Administrator

    Our client based in Uddingston is looking for a Administrator who can multi-task with complete focus on the priorities of the job. You will be from an office background and the main duties include being responsible for receiving and recording submissions of documentation within the department and matching to the appropriate purchase order requisition. You will be required to identify any cost overspends. You must have excellent people skills as you will be relying on internal departments for support.

    You do not need any formal qualifications however you should have a minimum of 3 GCSEs or equivalent along with 2 years administration background. Must be able to work within a team and be able to demonstrate resourcefulness. Time Management is crucial as you will be operating to strict timescales and meeting daily / weekly / monthly deadlines. You must have the capacity to multi-task and adapt to the working environment as it is very fast paced. Typing speed should be minimum 50wpm and you should be able to use MS Word, and MS Excel.

    This position is to cover a maternity leave and you should be able to commence contract on 1st August 2005 and be able to commit.

    Apply now


    Estimator

    Our client is a subsidiary company of a leading UK organisation. Due to the rapid expansion of their business, new opportunities have arisen within the management team based at their offices in Manchester. Our client is a highly successful national specialist natural stone contractor, offering a supply, manufacture and installation package to Architects, Developers, Clients and Main Contractors specialising in : -

  • The commercial and retail sector undertaking high profile stone flooring and cladding contracts.
  • Restoration and conservation projects for discerning clients.

  • Click Here for More Info


    Claims Administrator

    Our client based in Uddingston requires an administrator with at least 3 years experience to join their team and cover maternity leave. You will be responsible for all administration relating to specific operational duties. Maintaining and updating records and conforming to company guidelines, this position requires someone who has a very good eye for detail and can spot discrepancies at an early stage. We expect you to have at least 55wpm and be knowledgeable on MS Word and MS Excel. Transport would be advantageous due to the clients location, there is free car parking. You would be working within a team of six, so you must be a team player who interacts well.

    Apply now


    Sales Manager

    Our client, an International conglomerate and highly regarded by all in the industry, seeks the UK’s best Field Sales Managers & Senior Field Sales Executives.
    Ideally you should have experience in paints and wood preservatives but other markets might be considered. Due to an ever increasing demand, our client is planning to grow their business and so needs top performers
    Click Here for More Info


    Part-time Inbound Contact Centre Agents

    Our client based in Bellshill is looking for Part-Time Inbound Contact Centre Agents who are free to work between 5 – 9pm Monday to Friday and can also work every second Saturday for a 4 hour shift. You should have a contact centre background and used to working to targets / ratios using a dialler system. Outstanding customer relationship background with good building skills which are essential for this position. You must be PC literate and able to use Windows packages. You also have the opportunity to increase your hours of work, after the 4 week training programme. This is an excellent opportunity for transferring to a permanent position after 13 weeks based on your attendance / sickness / performance. Hourly rate £6.66 per hour (including holiday pay).

    Apply now as positions are available immediately.


    Inbound Contact Centre Agents

    Our client is looking for individuals who can work on a temporary basis to cover long-term absence. You should ideally have contact centre experience and used to working to targets / ratios using a dialler system. Outstanding customer relations is essential for this position as you will spent approximately 30% of your time problem solving, therefore your analytical and problem solving skills will come into effect to ensure a satisfactory outcome. You must be PC literate and be able to use Windows applications. This is a fantastic opportunity for someone who is looking to enhance the ‘people’ skills they already possess, regular office hours and enjoyable atmosphere. Temporary position – hourly rate £neg dependant on experience. No formal qualifications required. Apply Now


    Outbound Contact Centre Agents

    Our client is looking for tenacious determined individuals who are looking to excel themselves in terms or targets and commission. We want people who have either had door-to-door experience or cold calling exposure, the rewards are endless. You must have strong PC skills using packages such as MS Word and MS Excel and be able to liaise with members of the public at all levels. If you are put off by targets then please do not apply for this position, we are only looking for the determined individual who is flexible. These positions are temporary however do not let that put you off, they are all long-term with hours flexible to suit your lifestyle. Temporary position - No formal qualifications required. Hourly rate £neg dependent on experience. Apply Now